We have a team of face-to-face fundraisers who you might glimpse collecting donations around your neighbourhood. You may have queries or concerns regarding these fundraisers. Below, we've compiled answers to frequently asked questions to help you understand how and why we use this approach to fundraising.
Face-to-face fundraising is an incredible way for us to raise funds to keep the work of King’s College Hospital Charity going today, tomorrow and for years to come.
If your question is not answered below or you have another query, please do get in touch with us at firstname.lastname@example.org or phone us on 020 4526 8050 between 9am-5pm Monday to Friday.
Where are your fundraisers today?
We are knocking on doors in your local community, as well as in shops, shopping centres and spaces all over London and the South East.
Please see the list below, updated every two weeks, so you know when we will be in your local area.
Why does the Charity use face-to-face fundraising?
Regular gifts are vital for charities across the UK and King’s College Hospital Charity is no different.
Every gift we receive makes a huge difference to the work we do, but regular monthly gifts have the added benefit of allowing us to plan for the long term and use funds to their greatest effect.
Many of our projects - from the helipad at King’s College Hospital in Denmark Hill, to our world leading research - requires months, or even years of funding. Knowing exactly how much money we will receive in the future allows us to plan for the long term and ultimately use our supporters’ donations more effectively.
How do I know the fundraiser I am talking to is genuine?
You can make sure the fundraiser you are talking to is legitimate by checking the following:
All fundraisers for King’s College Hospital Charity will be wearing a name badge showing their name, the company they work for (Appco UK Ltd) as well as the charity they are fundraising on behalf of.
All fundraisers will be wearing King’s College Hospital Charity apparel and handing out King’s College Hospital Charity materials, all of which have our logo clearly on display.
Fundraisers will never accept or ask for cash.
Fundraisers will be using tablet devices to collect donations securely, and will never write down personal or private information on paper or another device.
If you are still concerned that the fundraiser you have seen is not genuine, please contact us at email@example.com or phone us on 020 4526 8050 between 9am-5pm Monday to Friday.
Who do your fundraisers work for?
We are proud to be working with our third party fundraising partner, Appco UK Ltd.
Appco is responsible for training fundraisers to the highest degree to ensure they meet King’s College Hospital Charity's high standards. Appco ensures their team is comprehensively trained and abides by the rules and regulations laid out by two regulatory bodies - the Fundraising Regulator and the Chartered Institute of Fundraising.
I have had a conversation with a fundraiser and want to donate.
We understand you may want to do your own research after talking to a fundraiser. A regular gift is a big financial commitment and we want to ensure that you are confident in your choice.
If you have previously had a conversation with a fundraiser, and now wish to give, you can make a donation by clicking the button below.
COVID-19 and keeping fundraisers and members of public safe.
While we continue to work together against COVID-19 several precautions have been taken to ensure our fundraising is as safe and comfortable as can be. All work is carried out in line with the latest government guidance as well as internal hospital protocols if the fundraisers are fundraising within a hospital environment.
Some of the ways we are reducing the risk are:
Ensuring fundraisers wear masks and maintain social distance while having conversations within enclosed spaces.
Regularly cleaning materials and areas in which the fundraiser and the member of the public communicate.
Asking fundraisers to perform a self-health check every day. If there are any concerns about the health of a fundraiser, they will be sent home.
Providing a contactless sign-up process if a supporter wishes to give a gift to King’s College Hospital Charity.
I have a question that is not answered here
If your question is not shown above please contact us at firstname.lastname@example.org or phone us on 020 4526 8050 between 9am-5pm Monday to Friday.