Transforming the patient experience

Celebrating the human side of care

Sometimes the smallest change can make the biggest difference to a patient’s time in hospital. The Crown Fund is an opportunity for King’s staff to apply for up to £25,000 to make their bright idea to improve patient experience a reality. 

This year we are delighted to award Crown Fund grants to eight homegrown projects that put patients and their loved ones at the heart of initiatives designed to enhance services, improve the hospital environment, and support wellbeing across King's College Hospital NHS Foundation Trust. 


Winning projects

  • Green roof
    This project will see a green space installed on an unused section of roof on the second floor between Denmark Wing and Golden Jubilee. The roof runs alongside Katherine Monk Ward and is clearly visible through the window as you walk from Golden Jubilee to General Ultrasound. This area often has a number of people waiting in the corridor allowing them to take the time to view it.
  • Head of Patient Outcomes
    This project will develop a simple approach to identifying and measuring outcomes that matter most to patients, and embed this work within existing Trust governance processes. The ‘proof of concept’ will then be used to inform a business case enabling the approach to be rolled out across King’s.
  • Refurbishment of Patient Day Room on Katherine Monk
    This project will refurbish the patient day room on Katherine Monk Ward, a designated Major Trauma ward where patients with life-changing injuries can sometimes be admitted for long stays of up to one year. The refurbishment will create a pleasant area for patients of all ages to relax, socialise with each other, and meet with relatives. The space will also be used for rehabilitation of patients with cognitive impairment.
  • Critical Care Sustenance Fund
    This project will enhance the Critical Care psychosocial team at King’s, by offering a vulnerabilities grant for families who arrive at King’s without the basics while their loved one is in hospital. The grant will provide sustenance including accommodation, food and safe travel, and will offer social work support to help keep families strong and healthy during challenging times.
  • Creating a therapeutic sensory room for older inpatients on Donne Ward
    This project will improve the environment on Donne Ward, which provides specialist treatment and care for older people. The day room will be transformed into a therapeutic area specifically designed for people with cognitive and communication impairments to engage in meaningful activity, appropriate to their needs, supported by staff. The area will be equipped with extra comfortable seating, adjustable lighting, VGA equipment and sensory stimulation, providing frail patients with a calming, comforting environment to enjoy as part of their recovery.
  • Patient Day Room Elizabeth Ward at Orpington Hospital
    This project will refurbish the day room on Elizabeth Ward, a frailty ward with many patients having some form of cognitive impairment. Redesigning the day room will provide a multifunctional and dementia-friendly space that enables staff to support mealtimes in a dining room setting and other stimulating activities that are crucial to supporting a successful discharge home. The room will also be available to family members who may need some personal space late at night when remaining with a loved one at end of life.  
  • King's College Hospital Dementia Café
    This project will support a pilot programme designed to provide information, support and activities for people with dementia and their families through a partnership of local care providers, voluntary organisations, and key teams at King’s. The first stage of this project will include monthly Dementia Café sessions in the Cicely Saunders Institute and regular pop-up stalls by local dementia groups in the Golden Jubilee Wing. The second stage will include monthly musical tea sessions on King’s health and ageing wards.
  • Development of an app to support the care of deteriorating patients
    This project will create an app to support clinical staff in recognising and managing patient deterioration. Using content from an existing e-learning module, the app will give staff access to valuable resources designed to consolidate their learning, and provide them with a useful reference to use at the bedside. This will empower staff by providing the right information for prompt management of the deteriorating patient – a key safety priority for the Trust.


Thank you to everyone who applied. We were overwhelmed with the quality of this year's submissions and are looking forward to re-opening the Crown Fund in 2022. 


For more information on the Crown Fund please contact